Shipping policy

Twig London offers complimentary shipping on all orders within the United Kingdom and Europe. Each piece is carefully packaged and dispatched within 2–3 business days.

United Kingdom Complimentary · 1-2 business days

Europe Shipping - £10 5-7 business days

Australia £25 · 7–12 business days

Rest of the World International shipping rates are calculated at checkout based on your location.

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Delivery All orders are dispatched from London. Once your order has been collected, you will receive a tracking number by email. Twig is not responsible for delays caused by customs or international postal services.

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A note on packaging Every Twig piece is wrapped with care. We use minimal, considered packaging — nothing unnecessary, nothing wasted.